Privacy Policy

AMO Nutrients (“AMO,” “we,” “us,” or “our”) operates the website located at www.amonutrients.com and related services, forms, pages, content, features, and communications (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in connection with the Services.

This Privacy Policy applies to general website, account, and business-related information. Health and medical information collected in connection with telehealth services may also be subject to HIPAA and additional provider privacy notices.

By using the Services, you agree to this Privacy Policy.

Information You Provide Directly

We may collect information you voluntarily provide, including when you:

• Create an account
• Complete intake forms
• Purchase products or services
• Subscribe to communications
• Contact customer support
• Submit forms or surveys

This information may include:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Date of birth
• Login credentials
• Payment-related information
• Order history
• Customer support messages
• Any other information you choose to provide

Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Website activity
• Pages viewed
• Click behavior
• Time spent on pages
• General geographic location derived from IP address

We may use cookies, pixels, analytics tools, and similar technologies to improve the Services, analyze traffic, provide customer support, and support advertising and security functions.

Information From Third Parties

We may receive information from:

• Payment processors
• Analytics providers
• Marketing partners
• Social media platforms
• Identity verification providers
• Shipping providers
• Independent healthcare providers or pharmacies where legally permitted

Health and Medical Information

When health or medical information is collected in connection with telehealth services, prescription processing, or provider communications, such information may be governed by HIPAA and separate provider privacy notices.

We may use information to:

• Operate and improve the Services
• Create and manage accounts
• Process transactions and subscriptions
• Coordinate fulfillment and shipping
• Verify identity and eligibility
• Respond to customer support requests
• Send account, order, and service communications
• Detect fraud, abuse, or unauthorized activity
• Analyze usage and improve user experience
• Comply with legal obligations
• Enforce our Terms and Conditions
• Conduct research, analytics, and reporting
• Send promotional or marketing communications where permitted by law

We do not sell protected health information.

By providing your phone number or email address, you consent to receiving communications from AMO, including:

• Account notifications
• Order updates
• Shipping updates
• Customer support messages
• Marketing and promotional communications

Message and data rates may apply. You may opt out of promotional communications at any time by following the instructions provided in the communication.

We use cookies and similar technologies to:

• Operate the website
• Save preferences
• Analyze traffic and usage
• Improve functionality
• Support marketing and advertising
• Detect fraud and security threats

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect website functionality.

We may share information with:

• Payment processors
• Shipping and logistics providers
• Customer service providers
• Cloud hosting and IT providers
• Security and fraud prevention vendors
• Analytics and advertising partners
• Independent healthcare providers and pharmacies where applicable
• Legal, accounting, and consulting professionals

We may also disclose information:

• To comply with law or legal process
• To enforce agreements or protect rights
• To investigate fraud or security incidents
• During a merger, acquisition, restructuring, or business transfer
• With your consent or direction

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud and abuse

Retention periods may vary depending on the type of information and legal requirements.

Depending on your location and applicable law, you may have rights to:

• Access certain information
• Correct inaccurate information
• Request deletion of certain information
• Opt out of marketing communications
• Limit certain tracking technologies

Requests may be submitted to: contact@amonutrients.com

The Services are intended only for individuals 18 years of age or older. We do not knowingly collect information from individuals under 18.

The Services may contain links to third-party websites or services. AMO is not responsible for the privacy practices or content of third-party websites.

California residents may have additional privacy rights under California law. AMO may provide additional disclosures or rights requests as required by applicable law.

We may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised “Last Updated” date. Continued use of the Services after updates means you accept the revised Privacy Policy.